Product Recall
Our Mission
At Aesthetic Angel, ensuring product safety is our top priority. We strive to meet the highest standards of performance and safety for all products sold on our site.
Product Recalls
For your convenience, and in collaboration with governmental and regulatory agencies, Aesthetic Angel maintains a list of products that have been recalled, including those we have sold or are in the process of removing. The recall information presented here is derived from official press releases issued by manufacturers and government agencies, focusing solely on products available through shop.AestheticAngel.com.
Product Safety Resources
We believe that collaboration among regulators, manufacturers, and retailers is essential to addressing quality assurance and product safety issues. We are dedicated to being an active participant in this effort. Below, you can find more information about California Prop 65.
Product Safety & Recalls
Our commitment is to provide you and your family with products of outstanding quality and unparalleled safety. Here, you can find information about how, why, and what to do if a product is recalled.
What is a product recall?
A product recall occurs when a governmental agency or a manufacturer notifies us that a product is defective or potentially harmful to consumers. Upon notification, Aesthetic Angel swiftly activates our recall protocol to address the affected product.
For a complete list of all recalled products, please refer to the following agency websites:
How long do recalls last?
Product recalls remain in effect indefinitely and do not have an expiration date. If you become aware of a recall, no matter how much time has passed, it's important to check if you own the recalled product. Refer to the appropriate agency website for current and historical recall information and follow the instructions provided in the recall notice.
What should customers do if they have a recalled product?
For your safety, please adhere to the manufacturer's instructions detailed in the recall notice. You can find their contact information and further details on the recall on their website.
How can I be directly notified of all consumer product recalls?
Sign up for email alerts on Recalls.gov to get notified about recalled products. By clicking the link, you'll be directed to the agency's website and their policies will apply.
How can I find out if I have a recalled product?
Information about recalled products sold on shop.AestheticAngel.com is available on our Product Recalls page. General information about all consumer product recalls can also be found at Recalls.gov. Note that by clicking the link, you will be accessing information from the agency's website and will be subject to its policies.
Who do customers contact for questions regarding recalled products sold at shop.AestheticAngel.com?
For product details, please contact the manufacturer directly. For any other questions or concerns, feel free to reach out to our Customer Service team.
If a product from a certain brand is recalled, does that automatically make all of their other products unsafe?
No, a recall only applies to the particular product specified in the recall announcement, not all products from that manufacturer. It may affect items made during certain times or with specific models or lot numbers. Check the official recall notice for details.
I bought a product from shop.AestheticAngel.com that's been recalled. Am I eligible for a refund or store credit if I return it?
Customers wishing to return a recalled product will be offered a refund, store credit, or exchange. The resolution depends on the availability of the replacement product and the time between your order date and the recall date. Some exceptions to this policy may apply.
